Ramin Zamini
I enjoy solving customers’ problems and creating a unique experience with modern technologies and have been doing this for more than 17 years. I have always helped my team to achieve remarkable results. I love to win, but supporting my team to win gives me greater joy.

I put the customer at the center of all that I do, and that’s the reason I achieved the following:
– Improved service & product design and development process; Replaced 30+ legacy systems which led to a 23% increase in fees income, cut paperwork by 72%, and reduced check processing costs.
– Achieved two individual titles and five awards as a BMI team member to design and implement 20+ banking software.
– Communicated with product managers and UX designers to define BMI brand book and UI/UX design principles and launch Enterprise Design System with a library of 300+ UI elements.
– Trained and mentored design team members (including seven designers and 20+ interns) to convey design ideas in tangible forms like sketches, wires, prototypes.

I use learning, exploring, and experimenting with new topics to improve my personality; I know how to control the situation when facing adversity and focus on making high-quality decisions.
In my personal life, I am an adventurous traveler. My wife and I enjoy traveling to different cities and countries and learning new customs and cultures.

Feel free to reach out at [email protected] or behance.net/raminzamini if you want to talk to me about the financial and banking industry, creating software products, improving the customer experience or music, architecture, and basketball!

Experience

BMI

Bank Melli Iran (Iranian National Bank)

Senior Web Designer and IT Project Manager

Full-time
Jul 2009 – Present13 yrs, 3 mos
Honor & Awards
Employee of the year 2013
 Top bank award in the Chakavak project as a project manager in the BMI 2016
Letter of appreciation for the best performance employee of the year 2016
The Iranian Top Product Innovation Golden Statuette Award as a BMI team member of "Baam Web App (BMI Internet & Mobile Banking App) " 2016
1st place Innovation in Banking Technology Award (Dr. Nourbakhsh 6th Festival) as a BMI team member of "Baam Web App (BMI Internet & Mobile Banking App) "  2017
 Bronze statue of Performance-based Budgeting Maturity Award as a team member of the BMI Process-based Budgeting System project 2017
 Top rank award in assessing the transformation and establishment of digital banking as a team member of the BMI banking digital transformation roadmap project 2021
Additional Professional Experience
BS Devs IT Group
HDP IT co.
FISCO HSE co.
Setam Gostar Construction co.
Chisti Design Group

Education

IAUEC

Master’s degree, Information Technology Management - Advanced Information Systems

Thesis Subject: Modelling Customer Credit Rating by Adaptive Neuro-Fuzzy Inference System (ANFIS) – The Case of Iranian Melli Bank in Bandar-e Anzali

Sep 2010 – Jan 20154 yrs, 4 mos
Islamic Azad University Electronic Campus (IAUEC)
Tehran, Iran
University of Guilan

Bachelor of Science (B.Sc.) degree, Mathematics, Pure Mathematics

Sep 2002 – Jun 20063 yrs, 9 mos
University of Guilan – Faculty of Sciences
Rasht, Guilan, Iran

Certifications

Interaction Design Foundation
IBM
Google
Accenture
BIAN
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