I enjoy solving customers’ problems and creating a unique experience with modern technologies and have been doing this for more than 17 years. I have always helped my team to achieve remarkable results. I love to win, but supporting my team to win gives me greater joy.

I put the customer at the center of all that I do, and that’s the reason I achieved the following:
– Improved service & product design and development process; Replaced 30+ legacy systems which led to a 23% increase in fees income, cut paperwork by 72%, and reduced check processing costs.
– Achieved two individual titles and five awards as a BMI team member to design and implement 20+ banking software.
– Communicated with product managers and UX designers to define BMI brand book and UI/UX design principles and launch Enterprise Design System with a library of 300+ UI elements.
– Trained and mentored design team members (including seven designers and 20+ interns) to convey design ideas in tangible forms like sketches, wires, prototypes.

I use learning, exploring, and experimenting with new topics to improve my personality; I know how to control the situation when facing adversity and focus on making high-quality decisions.
In my personal life, I am an adventurous traveler. My wife and I enjoy traveling to different cities and countries and learning new customs and cultures.

Feel free to reach out at [email protected] or behance.net/raminzamini if you want to talk to me about the financial and banking industry, creating software products, improving the customer experience or music, architecture, and basketball!